Shipping policy

Processing Time

All orders are handcrafted and embroidered to order. Please allow 1-3 business days for processing before your order ships.

 

Shipping Time

We ship worldwide from our studio. Estimated delivery times after processing:

        United States: 10-15 business days

        Rest of World: 12-17 business days

Shipping delays can occasionally occur due to carrier or customs issues that are beyond our control.

 

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions - any active offers will be shown at checkout.

 

Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package on its way to you.

 

Customs & Duties (International Orders)

International customers are responsible for any customs fees, import duties, or taxes charged by their country. These charges are not included in the item price or shipping cost.

 

Questions

If you have any questions about your order or shipment, please contact us at vividthreadlab79@gmail.com.